Service Technician - Gilmanton (USA)

JOB OPENING:          Service Technician

LOCATION:                Gilmanton, New Hampshire (USA)

Job summary:

Reporting to Service Manager, you will be responsible for the repair & troubleshooting of vehicles in our facility and in the field for both alpine and industrial products.

Job Requirements:

• Provide top level customer service support
• Troubleshoot all assigned vehicle/equipment systems both mechanical and hydraulic
• Use diagnostic tools i.e. volt ohm meters, scan tools, schematics, technical documentation etc.
• Ensure work order accuracy and completion for jobs assigned
• Perform welding/fabrication jobs when needed
• Fill out work orders, expense reports and make reservations

• Document the correct information for warranty claims

• Provide information to guarantee clerk for processing request to factory

Physical Requirements:

• Spring and summer work schedules are typically 40 hours a week, fall and winter work schedules will include, overtime, weekends, and on-call.
• Must be able to travel through snow and inclement weather to reach a building or piece of equipment with tools and materials necessary to complete the job.
• Will be required to lift, maneuver, position, remove and install heavy items.  Must be physically capable of performing these tasks with assistance and alone. 
• Must be able to access various components located on any portion of a piece of equipment.

Qualifications & skills required:

• Mechanical degree (High School, Technical School, or College)
• 3-5 years of experience preferred on heavy equipment or a related field
• Ski Industry experience a plus
• Knowledge of Windows environment, and MS Office software.
• Technical problem solving
• Positive customer service attitude
• Has full set of mechanics tools

Travel information:

You must be willing to travel frequently spending several nights on the road when necessary. You must have a valid driver's license and passport.

We are known to offer a pleasant work environment, a dynamic and motivated team as well as competitive wages and an excellent range of benefits. Candidates interested by this challenge should send their c.v. by email at:  cv.granby@prinoth.com